While we shake our heads in disbelief that the U.S. government cannot manage to speak to each other effectively, I’m devoting this week’s blog post to arrogance. I have a theory about this particular state of being and perhaps if we can re-frame the way we habitually think about (and then subsequently deal with) arrogant people, then we can change the dynamics of ANY conversation. There is so much important work to do in this world. If we are all going to play nice in the sandbox, we better learn how to handle even the toughest egos.

Would you like more tips on how to deal with Challenging Conversations? You can check out my free eBooks here.

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